Last Updated: 1 January 2026

5h55 Terms & Conditions — A Complete Guide for Members

Please read these Terms & Conditions carefully before using the 5h55 platform. All information regarding account policy, bonus terms, payment rules, and responsible gaming is set out clearly here in Bengali.

18+ Age Restriction 1 Account / Person ৳50 Minimum Deposit ৳200 Minimum Withdrawal KYC Mandatory

Important Notice: By registering an account or using the 5h55 platform, you confirm that you have read and fully agreed to these terms and conditions. If you have any objection to any of these terms, please refrain from using the platform.

Total Sections
12
Language
Bengali
Key Policies at a Glance

A quick summary of the most important points in 5h55's Terms & Conditions

Account Policy

Each person may register only one account. Opening multiple accounts using the same ID or mobile number is strictly prohibited and may result in account termination.

Account
Bonus Terms

Every bonus offer comes with a wagering requirement. The bonus balance cannot be withdrawn until the wagering requirement is met. Bonuses are generally valid for 30 days.

Bonus
Payment Policy

The minimum deposit is ৳50 and the minimum withdrawal is ৳200. KYC verification is required for withdrawals. Payments on verified accounts are processed within 30 minutes.

Payment
Age Restriction

You must be at least 18 years old to open an account and play on 5h55. Participation by minors is strictly prohibited, and any account found to be in violation will be closed.

Age
Responsible Gaming

5h55 provides responsible gaming tools — Deposit Limits, Cooling-Off Periods, and Self-Exclusion — free of charge. These can be activated at any time from your account settings.

Security
Privacy & Security

Members' personal data is never sold to third parties. All data is protected by SSL encryption and handled in accordance with our Privacy Policy.

Privacy
Quick Info
  • Minimum Age: 18 Years
  • Maximum 1 account per person
  • Minimum Deposit: ৳50
  • Minimum Withdrawal: ৳200
  • Withdrawals are not permitted without KYC verification
  • Bonus Validity: 30 Days
  • Support: 24/7 in Bengali
Section 1

General Terms & Conditions

5h55 (https://5h55.click) is an online gaming and Sports Betting platform operating under a license issued by the Curaçao eGaming Authority. These terms and conditions form a legally binding agreement between 5h55 and its users. By accessing or using the platform, you agree to comply with all of the terms set out below.

5h55 reserves the right to modify, update, or revoke these terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.

Please Note: Although these Terms & Conditions are published in Bengali, the original legal document is in English. In the event of any dispute, the English version shall take precedence.
Section 2

Account Registration

To open an account with 5h55, the following conditions must be met:

  • Applicants must be at least 18 years of age
  • All information provided must be accurate and up to date
  • Each individual may open only one account
  • Creating multiple accounts from the same household or device is prohibited
  • The mobile number used during registration must belong to the applicant

It is the member's sole responsibility to keep their account password confidential. If a password is shared with anyone else, 5h55 will not be held liable for any activity that occurs on that account.

Warning: If a member is found to hold multiple accounts, all bonuses will be forfeited and the accounts will be closed.
Section 3

Deposit & Withdrawal Rules

The following limits apply to deposits and withdrawals on 5h55, as outlined in the table below:

Payment Methods Minimum Deposit Minimum Withdrawal Withdrawal Time
BKash ৳50 ৳200 15–30 minutes
Nagad ৳50 ৳200 15–30 minutes
Rocket ৳100 ৳500 30–60 minutes
Upay ৳100 ৳500 30–60 minutes
Bank Transfer ৳1,000 ৳1,000 1–3 business days

KYC (identity verification) must be completed before making a withdrawal. It is recommended to withdraw using the same method used for the deposit. The maximum withdrawal per day is ৳1,00,000 — for amounts above this, please contact 5h55 Support.

Section 4

Bonuses & Promotions

All bonus offers at 5h55 are subject to specific terms and conditions. Please read the relevant offer terms carefully before claiming any bonus.

  • Two bonuses cannot be active at the same time
  • Bonus balance cannot be withdrawn until wagering requirements are met
  • Bonuses are generally valid for 30 days from the date of issue
  • If bonus abuse is detected, the bonus will be forfeited
  • Unless clearly stated in the bonus offer, bonuses are only valid for use on specified games
Wagering Requirement Example: A 10x wagering requirement means that if you receive a ৳1,000 bonus, you must place ৳10,000 in bets before the bonus balance can be withdrawn.

5h55 reserves the right to modify or cancel any promotional offer without prior notice. Please visit the latest Promotions page for a current list of available offers.

Section 5

Gaming Rules

5h55 uses an internationally recognised RNG (Random Number Generator) system across all games to ensure fair and transparent outcomes, verified regularly through third-party audits.

For Sports Betting:

  • Bets cannot be cancelled once they have been confirmed
  • If a match is cancelled or abandoned, the stake will be refunded
  • If a match is interrupted mid-game due to a technical issue, the result will be determined based on the score at the time of the stoppage
  • 5h55 reserves the right to void any bets placed due to odds errors

For casino games, each game's RTP (Return to Player) information is available in the game's info section. 5h55 does not interfere with the outcome of any game.

Section 6

KYC & Identity Verification

To comply with international financial regulations, 5h55 requires identity verification (KYC) for all members. KYC must be completed before the first withdrawal.

Documents required for KYC:

  • National ID Card (NID) — clear photos of both front and back
  • or a clear photo of the main page of your passport
  • A recent utility bill (electricity or gas) — for address verification

KYC verification is typically completed within 24 hours. 5h55 may request additional documents if necessary. Submitting forged or altered documents is a criminal offence and will result in permanent account closure.

Section 7

Prohibited Activities

The following activities are strictly prohibited on 5h55:

  • Creating multiple accounts or using another person's account
  • Bonus abuse or system manipulation
  • Money laundering or transactions involving illegal funds
  • Attempting to hack or gain unauthorized access to the platform's software
  • Managing an Account on Behalf of a Minor
  • Registering with a false identity or fraudulent documents
  • Exploiting system bugs or glitches to gain an unfair advantage
Consequences: If any of the above activities are proven, the account will be permanently closed, the balance may be forfeited, and legal action may be taken if necessary.
Section 8

Responsible Gaming

5h55 believes online gaming is a form of entertainment — it should never be treated as a source of income or livelihood. To support members' wellbeing, 5h55 provides the following tools free of charge:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Limit: Session time limits on continuous play
  • Cooling-Off Period: Take a Break from Gaming
  • Self-Exclusion: Request for Permanent Account Closure
  • Reality Check: Reminders showing how long you have been playing at set intervals

If you notice any signs of problem gambling, please contact 5h55 Support or Responsible Gaming View the page.

Section 9

Account Closure & Suspension

Members may close their account at any time by contacting the support team via email or live chat. It is recommended that any remaining balance be withdrawn before closing the account.

5h55 may suspend or close accounts under the following circumstances:

  • If a breach of the terms and conditions is established
  • If suspicious financial activity is detected
  • If KYC verification has not been completed
  • At the member's own request (Self-Exclusion)
  • Extended inactivity (12 months)
Important: If an account is closed due to a terms violation, any bonus balance may be forfeited; however, the real money balance (excluding bonuses) will be returned.
Section 10

Limitation of Liability

5h55 makes every effort to provide uninterrupted service, but certain issues may arise due to factors beyond the platform's control — such as internet outages, server maintenance, or unexpected technical problems.

  • Claims related to bets lost due to technical errors will be investigated
  • Bets lost due to the member's own internet issues cannot be recovered
  • Any RNG errors on the game provider's end will be resolved in accordance with the provider's own policy

Playing on 5h55 is entirely at the member's own discretion and risk. 5h55 accepts no liability for any financial losses resulting from gameplay.

Section 11

Privacy & Data Protection

5h55 handles members' personal information with the strictest confidentiality. The following policies apply at all times:

  • Member information is never sold to third parties
  • No information is disclosed to any authority except where required by law
  • All data is secured with 256-bit SSL encryption
  • Members may view or update their own personal information

For more details, visit our Privacy Policy View the page.

Section 12

Changes to Terms & Communication

5h55 reserves the right to update these terms at any time. Members will be notified of significant changes via email or platform notifications. Continued use of the platform after any such changes constitutes acceptance of the updated terms.

If you have any questions about these terms, please contact us through the following:

  • Email: support@5h55.click
  • Live Chat: bottom-right corner of the website
  • Support Hours: 24 hours, 7 days a week
Last Updated: These terms and conditions were last updated on 1 January 2026. Previous versions are available upon request.

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Why 5h55 believes in transparent Terms & Conditions

On most online gaming platforms, terms and conditions mean pages of dense legal text in small print — difficult to read and even harder to understand. 5h55 We want to change that. Our Terms & Conditions are written in Bengali, in plain language — so every member can understand exactly what they're agreeing to.

Bonus terms cause confusion on many platforms. A "100% bonus" is advertised, but the conditions attached are so numerous that most members never actually manage to withdraw the bonus funds. At 5h55, the wagering requirement for every bonus is stated clearly upfront — you'll know in advance exactly how many times you need to bet before the bonus balance can be withdrawn. No hidden conditions.

Many members wonder about KYC — "Why do I need to submit ID?" The answer is straightforward: all licensed platforms are required to do this in order to comply with international financial regulations. For 5h55, it is not just a legal obligation — it is also there to protect members. With verification in place, no one can withdraw funds from your account without your authorisation.

Keeping payment rules clear and transparent is a priority at 5h55. Deposit times, withdrawal times, limits — all communicated upfront. The most widely used online payment methods in Bangladesh — bKash, Nagad, and Rocket — are all supported. You can deposit any amount starting from ৳50, and withdrawals are processed within 30 minutes.

Our responsible gaming tools are built to work in practice, not just on paper. Once you set a deposit limit, you cannot deposit beyond that amount — not even if you want to. If you choose self-exclusion, your account will be locked for the specified period — and even 5h55 Support will not be able to unlock it until that period has ended.

The most important takeaway from 5h55's terms and conditions is this — everything on this platform is built around the member. From bonuses and payments to security and support, every feature is designed to make your experience smooth, safe, and enjoyable. If anything in the terms is unclear, reach out via live chat and get a detailed response in Bengali.

Frequently Asked Questions

Frequently Asked Questions About Using the 5h55 Platform

5h55 is primarily built for users in Bangladesh, so the default language is Bengali. However, the platform includes a language option — usually found in the top-right corner of the page or in the settings menu as a globe icon or a language dropdown. From there, you can switch to English and a few other languages. Keep in mind that some game interfaces are set by the game provider and will not change with 5h55's language settings. Support is always available in Bengali, regardless of which language you have selected.

5h55 offers several types of slot games. Classic Slots — traditional three-reel games with simple paylines, great for beginners. Video Slots — modern games with five or more reels, multiple paylines, and themed animations. Jackpot Slots — feature a prize pool that grows over time, with the chance to win a major jackpot, such as Mega Moolah or Divine Fortune. Megaways Slots — the number of paylines changes with every spin, sometimes offering over 100,000 ways to win. The most popular titles among Bangladeshi players are Gates of Olympus, Sweet Bonanza, and JILI's Crazy Hunter — all among the most-played games on 5h55.

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