Last updated: 1 January 2026

5h55 Privacy Policy — How We Keep Your Data Safe

This page clearly explains how your personal data is collected, used, and kept safe on the 5h55 platform. Your privacy is our priority.

SSL 256-bit Encryption Third Parties Not Sold GDPR Agreed Cookies Control data deletion Rights

Our commitment: 5h55 never sells your personal information to third parties. Reading this privacy policy will show you exactly what your data is used for and how you stay in control of it.

Total Clauses
10
Language
Bengali
Core Privacy Principles

5h55's commitments to protecting your data

Your Data Is Never Sold

5h55 never sells your name, mobile number, email, or any personal information to third parties — advertisers and data brokers will never get access to it.

Data Protection
SSL 256-bit encryption

Every transaction and data transfer is protected by bank-grade SSL encryption. No outside party can read this information.

Security
Control Over Your Own Data

You can view, correct, or delete your stored information at any time. This is your legal right, and 5h55 fully upholds it.

Rights
Cookie transparency

5h55 explains clearly what types of cookies it uses and why. You also have the option to disable non-essential cookies.

Cookies
Compliance with International Standards

5h55 manages its privacy policy in accordance with GDPR and international data protection regulations — members from Bangladesh are fully covered under these protections.

Legal compliance
Minimal Data Collection

5h55 only collects information that is genuinely necessary to deliver our services. No excessive or irrelevant data is requested.

Data Minimisation
Quick Info
  • Your Data Is Never Sold
  • SSL 256-bit encrypted
  • GDPR-Compliant Policy
  • Data Can Be Deleted
  • 3 types of cookies used
  • Prohibited for users under 18
  • Support: 24/7 in Bengali
Section 1

Introduction

5h55 (https://5h55.click) is an online gaming and Sports Betting platform for players in Bangladesh. We believe privacy is a fundamental right — not just a legal obligation. This privacy policy explains how 5h55 collects your personal information, what it is used for, and how it is kept secure.

By using the 5h55 website or app, you agree to this Privacy Policy. If you are under 18, please do not use the platform — 5h55 does not collect information from minors.

In plain terms: Your information is used solely to provide you with our services. No advertiser, data broker, or unauthorized third party will ever have access to it.
Clause 2

What Information Is Collected

5h55 collects data through three main channels — information you provide directly, data collected automatically, and information received from third parties.

What you provide directly:

  • At registration — name, mobile number, email, date of birth
  • For KYC verification — a copy of your National ID or passport, and proof of address
  • At the time of payment — mobile banking number or bank account details
  • When you contact support — your messages and complaint details

Automatically collected information:

  • IP address and device type (mobile, tablet, or desktop)
  • Browser and operating system information
  • Time spent on the platform and pages visited
  • Gaming history & betting records
Please Note: 5h55 never stores your full payment card number — only the last four digits of your mobile banking number are kept on record.
Section 3

How Your Information Is Used

5h55 uses your information only for the following legitimate purposes:

Purpose What Information Is Used Legal Basis
Account Management Name, email, mobile Contractual Obligation
Payment Processing Mobile Banking Information Contractual Obligation
KYC Verification NID, photo, address Legal Obligation
Fraud Prevention IP, device, transactions Legitimate Interest
Customer Support Communication history Contractual Obligation
Promotional Emails Email, preferences Consent (opt-out available)

If you no longer wish to receive promotional emails or SMS messages, you can opt out at any time — simply click the "Unsubscribe" link at the bottom of any email.

Section 4

How Long Your Data Is Retained

5h55 does not retain your data for longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: 5 years after account closure (as required by law)
  • Financial Transaction Records: 7 years (in accordance with international financial regulations)
  • KYC Documents: 5 years after account closure
  • Support Chat: 2 years
  • Technical logs (IP, device): 1 Year
  • Marketing preferences: Until opt-out
Data Deletion: Once the retention periods above have expired, 5h55 automatically deletes your data. If you wish to have it deleted sooner, contact support — provided there are no legal restrictions, your data will be removed within 30 days.
Section 5

Who your information is shared with

5h55 does not share your information with any advertisers or data brokers. However, limited data may be shared with certain trusted partners as necessary to deliver our services:

  • Payment Processor: Relevant information is shared with bKash, Nagad, and Rocket to process transactions
  • Game providers: Providers such as Pragmatic Play and Evolution only receive the data necessary for the game session
  • KYC verification service: NID information may be shared with authorised third parties for identity verification purposes
  • Legal obligation: Information may be disclosed in response to a court order or regulatory authority request.
  • Anti-Fraud Agencies: Relevant information may be shared to prevent suspicious activity

All of the above partners are bound by their own data protection policies. 5h55 reviews these relationships regularly to ensure your information is being handled properly.

Clause 6

Cookie Policy

5h55 uses three types of cookies. Cookies are small text files stored in your browser that help improve the platform's functionality.

Cookie Type Purpose Duration Can it be disabled?
Essential Login session, security Until end of session No (required)
Analytics Page views, usage patterns 1 Year Yes
Marketing Showing relevant offers 30 Days Yes

To disable analytics and marketing cookies, go to your browser settings and update your cookie preferences, or manage them directly from the platform's cookie settings page. Please note that disabling essential cookies will prevent the platform from functioning properly — login and payments will not be possible.

Section 7

Your Data Rights

Under GDPR and international data protection laws, you have the following rights — and 5h55 is committed to upholding them:

Right to Access

You can request to see what information 5h55 holds about you.

Right to Rectification

To correct inaccurate or outdated information, update it directly from your account settings.

Right to Erasure

You may request deletion of your data, provided there are no legal restrictions preventing it.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Portability

You may request a copy of the data held about you in a portable format.

Right to Object

You can object to your data being used for marketing purposes at any time.

To exercise any of these rights, contact us at support@5h55.click or via live chat. We will respond to your request within 30 days of receipt.

Clause 8

Protection of Minors

5h55 strictly prohibits the use of the platform by anyone under 18 and does not collect their data. Age is verified at registration and further confirmed through the KYC process.

  • No data is collected from anyone under 18
  • Accounts identified as belonging to a minor will be closed immediately
  • Any such data collected is deleted immediately
  • If parents have concerns, they can reach us at support@5h55.click
For Parents: If your child has accidentally created an account, contact our support team immediately — we will act right away and no data will be retained.
Section 9

Changes to the Privacy Policy

5h55 reserves the right to update this Privacy Policy as needed. Changes may be driven by new legal requirements, the introduction of new services, or security improvements.

  • Members will be notified by email or an on-platform notice before any significant changes take effect
  • The date of any change will always be displayed at the top of this page
  • Continued use of the platform after a new policy is published will be considered acceptance of the updated terms
  • Previous versions are available upon request

If you have any concerns or feedback about changes to this policy, please let us know right away — we always value our members' input.

Clause 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out through the following:

  • Email: support@5h55.click (for privacy-related requests, use the subject line "Privacy Request")
  • Live Chat: Bottom right corner of the website — available 24/7 in Bengali
  • Response time: 24 hours for general inquiries, 30 days for data requests
Last Updated: This privacy policy was last revised on 1 January 2026. 5h55 reviews this policy at least once a year.
SSL 256-bit All Data Transmitted with Encryption
Regular Security Audits Annual audit by a third party
GDPR Compliant Compliance with International Data Laws
Encrypted Storage Stored Data Is Also Encrypted
Why 5h55 Takes Privacy Seriously

When creating an account on an online platform, many people wonder — "Is it safe to share my mobile number or NID?" That's a completely valid concern. 5h55 Wants to answer that question honestly.

Mobile banking is a everyday part of financial life in Bangladesh. Many people share their bKash or Nagad numbers across various platforms without a second thought. When you use your bKash number on 5h55 to deposit or withdraw, that number is used solely to process the transaction — it is never passed on to advertisers or sold to data companies.

Many users have concerns about submitting a copy of their NID for KYC. 5h55 retains these documents solely for identity verification purposes — a requirement under international financial regulations. Once verified, the information is stored on an encrypted server accessible only to authorized staff for specific, legitimate reasons. All data is permanently deleted five years after account closure.

Most people are aware of cookies these days but don't pay much attention to them. 5h55 uses three types of cookies. Essential cookies are required for the platform to function — they keep your login session active. Analytics cookies help us understand which games or pages are used most, allowing us to improve the platform. Marketing cookies are used to show you relevant offers. You can disable the last two at any time, and doing so will have no effect on the core service.

5h55 makes no compromises on data security. Every connection is protected by SSL 256-bit encryption — the same standard used by banks. Stored data is also encrypted, meaning that even if someone were to access the server, they could not read the data without the encryption key. A third-party security audit is conducted once a year. In the event of a data breach, affected members will be notified within 72 hours.

Your rights over your data are not just words on paper. As a 5h55 member, you can check what information we hold about you at any time, correct anything that is inaccurate, and request deletion of your data if you close your account — provided there are no legal barriers, this will be completed within 30 days.

The simplest summary of 5h55's Privacy Policy is this — your data exists solely to serve you. Not for any other purpose, and never for sale. If this policy ever changes, you will be informed in advance. Privacy is a matter of trust, and 5h55 works every day to uphold that trust.

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Your data is safe with 5h55 — register now and claim a welcome bonus of up to ৳8,000.

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Frequently Asked Questions

Answers to questions about gaming and entertainment on the 5h55 platform

No separate registration is needed to join 5h55's monthly tournaments — all you need is an active account. Simply place bets on the designated slots games during the tournament period and points will be credited automatically. As a general rule, you earn one point for every ৳10 wagered, though the exact rules may vary by tournament, so it's worth reading the details on the tournament page. The top 100 players on the leaderboard win prizes. Prizes are credited to your account as cash with no wagering requirements — meaning you can withdraw your winnings straight away. Playing more on the final day of a tournament gives you a better chance of climbing the leaderboard. In the event of a tie, the player who reached that points total first will rank higher.

In 5h55's Sports Betting section, you'll see a "Live" badge next to every ongoing match. Click on the match name to open the match page, where you can view real-time scores, over-by-over breakdowns, and live odds updates. For Bangladesh international matches, you'll typically see runs, wickets, current run rate, and required run rate displayed in real time. During live betting, score updates are reflected in the odds instantly. On mobile, you'll find the same information on the 5h55 mobile site — go to the sports section and tap the "Live Matches" filter. If your internet connection is slow, score updates may be delayed by 2–3 seconds.

Join a Safe & Trusted Platform Today

Your information is completely secure at 5h55. Register for free and claim your welcome bonus package.

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